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Reviews From Our Customers

Mr. Mattress Customer Reviews

“Richard and Brian, you guys are great. I can’t believe the service I received when I started checking out mattresses, when I purchased and then when I had a question about the mattress 3 years later! I have told everyone I know who is looking for a mattress to go to the “no bull” guys at Mr. Mattress. Integrity, efficiency and great customer service. Thank you!!” -Susan P.

“I’ve been sleeping on my new mattress for two weeks now and I have the best sleep I’ve had in years! When I first started shopping for a mattress, I went where many people go: to one of the many conveniently located large, showy Sleep Country stores. I knew I wanted a flippable mattress, but I was told “No one makes them anymore.” Period. End of story. Bye bye Sleep Country. Hello, Mr. Mattress, where every mattress is flippable, clean, and reasonably priced. Thank you, Mr. Mattress!” -Laverne

“…The other great experience was going to Mr. Mattress to get a new mattress for our beautiful new bed. I have known about this place for a while but this was the first time we had a reason to go. Richard the owner is great. From the moment we entered we got fantastic service without being pressured. This East Van business has been around since 1964.
They sell great double sided mattresses made locally and are wonderful quality at a great price, a lot less than the major competitors and more bang for your buck in quality and comfort. Richard was very knowledgeable, gave us amazing information, didn’t rush the experience and made sure we bought the product that was right for us. He also has loads of positive energy and is very welcoming to the diversity of people that come through his door.

The delivery was also a great friendly professional service. They also have a quality selection of mattress accessories and pillows. I would highly recommend Richard and Mr. Mattress for your new bed purchase as you won’t be disappointed and it is soooooooo comfortable!!! We will definitely be going back. The number is 604 255 2113 and the website link with address details can be accessed here at www.mrmattress.ca.” -Gerry

Thank you Richard for making our shopping experience easy and smooth. Sydney also thought you were very nice and is very excited for our new mattress. I have already started selling your store and services.” -Kate

Easy to deal with, knowledgeable, great prices. After visiting all the other typical places to buy mattresses, I appreciated their frank, low pressure, and helpful approach. Awesome experience from the showroom through to delivery. Thanks so much guys!” -Belinda

We have been shopping at Mr. Mattress for years, for both our personal use, and for our rental property. The staff are always welcoming, helpful, knowledgeable, courteous, have a great sense of humor, and never give us the “hard sell”. It’s important for us to shop locally with people that we trust, and we will continue to be faithful Mr. Mattress customers for life.” -Brad + Jackie

We have been buying our mattresses from Bob & Mr. Mattress for almost 20 years & have been thrilled with their straight forward manner, knowledge & pricing. They always deliver when they say & helped us “Go Green” by taking away our old mattresses for recycling. We have whole heartedly referred family & friends & as realtors have recommended Bob & Mr Mattress to our clients & the feedback has been glowing each & every time! That type of integrity is priceless. In this day & age it is a remarkable achievement for an independent family run business to not only remain in business as long as Mr. Mattress has but continue to offer a better option than the competition including the Big Box retailers. Well done!” -Mike + Irene

No need to go anywhere else other than Mr. Mattress! We are so thankful for the quality and service that Bob has given us. We bought our mattress 3 months ago and have not once been unhappy with our mattress (or the price). It’s not everyday you walk into a company and have the genuine kindness and patience that one deserves! Say no to no-flip, it’s just common sense!” -Shaun + April

I bought a mattress at Mr. Mattress many years ago from Bob Sr, now I’m back to buy another… This is the best mattress store with the best deals and friendly staff. I highly recommend shopping at Mr. Mattress.” -Geoff

Go see Mr. Mattress… I’m so glad I did. They are really good guys. And they have the cutest little dog. He’s adorable! Reasonable prices, friendly, lots of mattresses to choose from. After shopping around for several weekends, I bought from Mr. Mattress. I’m so happy and sleep better knowing that I didn’t get ripped off. My new mattress was delivered within a couple of days and they took my old one away for recycling. Definitely go to Mr. Mattress.” -Tami

No nonsense and a 2 sided mattress Mr. Mattress store was friendly, no pressure, sensible prices and they encouraged me to shop around, so I did! Guess what? I returned after encountering a lot of brutal sales people (not all) but even the good sales people still could only offer me a 1 sided mattress at about the same price as their TWO sided mattresses. I will tell all my friends!” -B.D.

Awesome guys, thanks! I went to most of the mattress stores in the lower Mainland, and found that alot of them were salesman that wanted to sell you a more expensive
mattress. The guys at Mr. Mattress are very genuine, and they are looking out for your best interest. Double-sided are the way to go, not these no flip mattress. I have read dozen of reviews with no flip mattress, and all complain of sagging, sinkholes within a couple years. They gave me a great deal on my mattress, and they delivered it within the hour, they also took away my mattress. AAAAAAA+++++. I will continue to buy [my] mattresses from them for my son, and later when we need a new mattress.” -Dave

Fantastic service, excellent prices! My husband and I are slow shoppers. We don’t buy a lot of stuff, and what we buy, we think about very carefully. While we were calling around and asking various mattress stores questions about their mattresses, we got some great advice from Mr. Mattress and absolutely no pressure to buy. The fact that they even made time to talk with me over the phone and encouraged me to look around at other shops to compare left a really good impression on me, and was far better than any other shop I spoke with. When we actually went to the store, they were so accommodating to our kids (a two year old and a two month old, at the time), and again – no pressure. In fact, the salesperson that we dealt with encouraged us to try out some of their less expensive models, for comparison’s sake. The opposite of an up-sell – it was great. We like to buy things that last, and we feel that with Mr. Mattress’ excellent advice, we did. Great value, fantastic service – we would strongly recommend Mr. Mattress to anyone. We are so pleased with our purchase and will go back to Mr. Mattress for all future mattress purchases. Trust us – we’ve done the shopping around – and you won’t do better!” -Tom

Awesome service, cheaper than most places, great quality I had never bought a mattress before so I was a bit wary of making a bad decision. I went to a few other places, got some quotes, and Mr. Mattress was by far the best deal compared to the quality. The showroom was bare basics (which is fine by me if I can get it cheaper) and they sell a lot of mismatched mattresses… Anyways when I walked in they were very friendly. They talked about what they did. Showed me some mattresses and I tested them out. I got the best results when I just sat down with the mattress for quite a while. Make sure once you figure out what kind of mattress [you want], you spend some serious time testing it out. They don’t offer any returns or exchanges. The price you pay to get a better deal. Would highly recommend checking them out if you are intending to make a big purchase like a mattress.” -Kellan

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