Frequently Asked Questions
Mr. Mattress is here to help. These are the most commonly asked questions we get from our customers and the public when they are shopping around for a new mattress.
Sounding a little cheesy and over the top? Probably, but 100% factual. Except for the indestructible comment. That’s an exaggeration.
Four of our top-selling mattresses have this firm foam inside. The Bennett, Harlow, Highwood and Dara.
Q: What do you mean when you say you only sell two-sided mattresses? Aren't all mattresses two-sided?
Forever mattresses were always made padded on two-sides. In 2003, manufacturers started making high and high end pillow top mattresses padded on just one side. The industry decided to call this type of mattress a no flip mattress. Actually, it should have been named can’t flip because you can’t. It’s not upholstered on the other side so you can only sleep on one side of the mattress. Oh, and get this – they still suggest that you turn or rotate the no flip mattress from head to foot. What a joke, because the main reason the no flip mattress was created in the first place was for it’s — new selling feature — it doesn’t have to be turned or rotated. The consumer is only getting 50% of a mattress, or only half a mattress… And, the price for a no flip mattress is cheaper, right? No, it will cost about the same as our two-sided mattress. And our two-sided mattresses last at least twice as long. Remember, buy a two-sided mattress, even if you don’t buy it from us.
Why would anyone choose to buy a no flip mattress?
The mattress industry has seen many increases in foam prices over the years. The final catalyst? Hurricane Katrina in 2005. The plants that supply much of the materials needed to make foam are located in the Gulf of Mexico. When the region was slammed by Katrina factories were damaged and the price of foam increased 35% overnight. As a result, the cost to produce a coil mattress increased some 10 to 25%. Interestingly, manufacturers told us that we could avoid an increase in manufacturing costs if we ordered one-sided, no flip mattresses from them. We decided not to, but the story of the no flip mattress was born. So, for an average of 15% more, we can give you a two-sided mattress (100%). Or, we can give you 50% to save 15%. You do the math. We know no flip (one-sided) mattresses are a consumer rip off. What do you think?
Please review Mattress Warranty + Care brochure for additional information.
Q: I'm noticing body impressions develop on my mattress. What do you suggest I do to help minimize them?
Essentially, you want to promote more even surface wear. This will help minimize body impressions. But remember this. No matter who makes the mattress, or however high-end it is, all mattresses develop body impressions over time.
Did we miss something? If so, we want to hear from you. Please phone (604) 255-2113 or send us an email.